Kiosk Case Studies and Whitepapers

Overview

The KIOSK repository for case studies and whitepapers is useful for understanding the good and bad of self-service kiosk projects. Eliminating common mistakes is something that KIOSK can help you with. Learning the ways to measure your success is also very important.

KIOSK Information Systems is committed to seeing every self-service kiosk project succeed.

New Additions

• Audi demo

Photo Kiosks

• Top Ten Photo Kiosk Tips -- The Digital Photography (DP) kiosk sector is the fastest-growing in the kiosk industry today. Exclusive article by Francie Mendelsohn with Summith Research for KIS and our customers.

Wireless, RFID and Smart Cards

• RFID FAQ -- twenty questions on RFID and what it is.

• RFID and Contactless -- a comparison of the two technologies

• RFID Payment -- a whitepaper by Vivotech on payment systems.

• Wireless Self-Service Kiosks -- A look at wireless technology from a self-service kiosk perspective.
• MasterCard PayPass Profile
• Smart Card Primer
• Smart Card Handbook

Industry Facts and Figures

• Kiosk Price Study -- a survey by Kiosk Magazine in 2004 on do-it-yourself versus industry price baselines.
• Kiosk Study by Jupiter Research
• Summit Retail 2004 Report extract of popular report.
• Check21: What Is It? -- Is your application at risk..

Airlines and Transportation

• Airline Trends -- IATA article on trends [3/2005]

Application Briefs

• Audi of Hawaii -- Audi of Hawaii wanted the ability to communicate with shoppers and visitors at the Ala Moana mall (one of the largest malls in the United states) twenty-four hours a day, seven days a week.

• Cricket and Circle K -- Cricket needed a solution which would provide 24/7 service for its under-served unbanked customers.

• ICU Hospital Kiosk -- Provides medical services and related information to patients relatives or friends in hospital waiting room environments.

• Ticketmaster -- POS kiosk that also supports customer loyalty programs.

• Vail Ski Resorts -- Line buster ticketing application for the ski slopes.

News Writeups on Projects

• NYMex and Wireless Foodservice
• Speedway Convenience Stores
• US Visit Kiosks and DHS
• Ticketing Kiosks and Busch Gardens
• Sony and Photo Kiosks
• DMV and Line Busting
• Financial Services and Electric Cooperative
• Bill Pay in DIA Airport
• Nutrition Health Kiosks
• Mobile Phone Download Station
• Human Resources and US Postal Service

Visit the above links for more information on the self-service kiosk applications that KIS can assist with or request more information online.