December 30, 2008
Bill Pay Kiosks PG&E
Customers to benefit from convenient access to alternative bill payment services at self-serve automated kiosks
Pacific Gas and Electric Company Selects TIO Networks to Launch Expedited Bill Payment Program
Burnaby BC, December 18, 2008 - TIO Networks Corp., (TSX-V: TNC), North America's leading multi-channel expedited bill payment processor and Pacific Gas and Electric Company (PG&E), California's largest investor owned utility today announced that pursuant to a competitive RFP process TIO Networks was selected by PG&E to implement and manage their new self-service bill payment kiosk program.
Pursuant to the agreement, PG&E has purchased 11 self-service payment center kiosk systems powered by TIO's industry leading self-service software and processing services for local offices throughout northern and central California. The agreement also authorizes TIO to deploy the PG&E bill payment application to up to 200 self-service kiosks within the PG&E service area.
The new expedited bill payment program permits the utility's 6 million customers to navigate through the bill pay application, in either English or Spanish, securely view their account balance, complete financial transactions, and print or e-mail their receipts.
"PG&E's services are integral in the daily lives of millions of Californians and we take on this responsibility to serve their clients with the utmost enthusiasm, care and respect" said Hamed Shahbazi, Chairman and CEO of TIO Networks Corp. "Our objective is to provide PG&E customers with convenience and value for service making both bill payment and life a little easier"
About TIO Networks Corp.
TIO is the leading multi-channel expedited bill payment processor serving the largest Telecom, Wireless, Cable and Utility bill issuers in North America. With over 10,000 endpoints in its processing network, TIO symbolizes fast, convenient, safe and secure access to expedited payment services. For more information, please visit www.TIOnetworks.com
Posted by keefner at 03:34 PM
June 01, 2006
Bill Payment Kiosk
Presto Convenience Stores to deploy self-serve automated bill payment and financial services touch-screen kiosk terminals.
TIO Networks and Presto Convenience Stores Partner to Offer Self-Serve Bill Payment and Financial Services
~ Patrons to conveniently Pay Their Utility, Wireless and Cable Bill with Cash at touchscreen cash accepting ATM-like terminals
Burnaby, BC, June 1, 2006 – TIO Networks Corp., formerly Info Touch Technologies Corp., owner of North America’s leading automated bill payment and financial services network, (TSX-V: TNC), today announced an agreement with Presto Convenience Stores to deploy self-serve automated bill payment and financial services touch-screen terminals in Wichita, Kansas. These terminals enable cash preferred customers to pay a host of bills including wireless, utility and cable and update their accounts quickly and conveniently. Customers will also be able to purchase prepaid products and services and revalue and/or activate stored value products.
TIO bill payment is a convenient safe and secure way to access accounts and view balances on select billers without the need to have account number present. Payments are made by feeding the cash directly into TIO terminal’s note acceptor. Once the cash is accepted, then TIO uses an Internet link to ensure timely posting of the payment. Convenience store patrons can navigate through TIO applications in either English or Spanish and complete financial transactions by either printing or emailing their receipt to an email address of their choice.
“I am excited about partnering with TIO networks. Their kiosk is going to allow Presto to offer services that customers want in a convenient self-serve fashion. Once customers try it and see how easy it is, they’ll wonder how they ever lived without it.” Terry Presta, President of Presto Convenience Stores.
“We are thrilled to partner with Presto, one of the largest convenience store retailers in the state of Kansas, to launch our bill payment and financial services program in Kansas. Together, we aim to offer self-serve automated financial services to the cash-preferred demographic”, said Hamed Shahbazi, Chairman and CEO of TIO Networks. “From bill pay to pre-paid products such as stored value card, the issuance and reloading of cards, we are bringing a world class financial services offer to Presto’s patrons this spring“.
TIO Networks and Presto will share transactional revenues generated from various financial applications. The first 10 terminals have already been installed in the greater Wichita area.
About Presto C-Stores
Presto Convenience Stores, LLC is a chain of convenience stores based in Andover, Kansas. Presto currently has 45 store locations and is expanding every year. Presto offers convenient locations and the best in fuel from Conoco and Phillips 66.
About TIO Networks Corp.
TIO Networks Corp, a strategic investment of Hewlett Packard, is building the largest and most convenient national multi-retailer network of financial services kiosks for the ”cash preferred” consumer marketplace in North America. The company leverages its core competencies in self-service bill payment processing, financial services aggregation and automation to create financial viability for its network and its location partners. With more than 750 locations and 6 top tier corporate owned convenience store chains participating, the TIO brand symbolizes safe secure access to key financial services. TIO Networks’ clients include: Circle K, ExxonMobil, Cingular Wireless, Speedway SuperAmerica, Cricket Communications, COX Communications, Memphis Light Gas and Water (MLGW) and Qwest Communications. For more information, please visit www.TIOnetworks.com
Posted by keefner at 08:51 AM
March 19, 2006
Bill Payment Kiosk
Shelby County Trustee finalist in three categories for KioskCom Excellence Awards.
The Shelby County Trustee has made it a priority to offer taxpayers convenient methods to access tax information and to pay taxes. To this end, the Trustee web site was launched in 1999 to provide on-line services regardless of time or location. However, even with availability of on-line tax services, the number of people visiting branch offices increased indicating taxpayers lacked or felt uncomfortable with computer resources.
Staffing and convenience issues surfaced at both permanent and seasonal locations. Even though permanent branches were staffed year-round in downtown Memphis, Arlington, and Millington, taxpayers became frustrated with long lines during peak periods. Likewise, the same issues surfaced at the seasonal branches located in the city halls of Germantown, Bartlett, Collierville, and Whitehaven where staffing was limited to October through February. Specifically, one tax collector rotated daily between these sites. As volume increased, the employee struggled to meet the demand and ultimately, more resources were required. Finally, municipal authorities voiced requests for additional staffing.
Leveraging payment technology against the demand for staffing, kiosks were believed to be the best solution. By investing in kiosks, the Trustee expected a decrease in labor costs and an increase in collections. Further, tax services could be available all year, not just seasonally. Based on a history of cooperative working relationships, this initiative was welcomed by local governmental entities and viewed as a benefit to taxpayers.
In retrospect, the primary challenge to the project was the acceptance of new technology by the taxpayers. Knowing the variance in skill levels throughout the community, the Trustee worked to create a kiosk that bridged the gap between the computer savvy and those unfamiliar with computers.
For the complete case study contact KIOSK.
Posted by keefner at 04:11 PM
March 04, 2006
Circle K Financial Bill Payment Kiosks
EL PASO, Texas – Twenty-five ZapLink kiosks from Info Touch Technologies Corp., owners of the TIO Network, are being installed in select Circle K convenience stores in El Paso, Texas..Read More
Posted by keefner at 09:31 AM
November 11, 2004
Bill Pay Kiosk
New Wireless Bill Pay Service launched at DIA
IN THE NEWS: Info Touch Technologies launches wireless bill pay service at Denver International Airport
Burnaby, BC, August 24, 2004 - Info Touch Technologies Corp (www.infotouch.net) (IFT: TSX Venture Exchange) announced a new distribution point for its automated self-serve bill pay services at 32 Shibby-Branded kiosks at the Denver International Airport. The kiosks are co-owned and operated by RHMES Communications of Denver, CO and KIOSK InformationSystems of Louisville CO.
Powered by Info-Touch's industry leading Surfnet Premiere software, the kiosks will enable airport employees and air travelers to pay their Cricket wireless bills in cash and/or credit card as well as other post paid bill payment and financial services applications. Payments by check are expected to follow soon afterwards.
The stakeholders of the project expect to derive revenues from the convenience fees paid by consumers in order to pay their Cricket or other bills of their choice. All applications will be available in Spanish and English.
"We're always looking for new ways to enhance our customers' experience", said Tom Williams, area general manager for Cricket. "With self-serve bill pay, we're providing another easy and convenient payment option. We look forward to being part of this growing technology focused on serving our customers".
President and CEO Rick Malone said, "The Denver Airport is the fifth busiest airport in the US and is an ideal location for this sort of application due to its approximately 23,000 employees. Also, new low-cost carriers have changed the demographic of air travel and we believe that the Shibby terminals at DIA are a compelling opportunity for bill payment services".
"There is a growing demand for alternative modes of payment amongst approximately 30% of America.s population who fall within the unbanked or underbanked demographic, as they may not have a bank / credit card account or prefer cash to other methods of payment," said Hamed Shahbazi, CEO of Info Touch Technologies Corp. "Shibby is a great example of the Company's indirect distribution model where IFT can leverage its software application and monetization program without funding new kiosk infrastructure".
About Cricket Service
Cricket is a simple and affordable wireless solution offering unlimited anytime minutes within your Cricket® calling area over our high quality, all-digital network. Cricket service is an affordable wireless alternative to traditional landline service. With a commitment to predictability, simplicity and value as the foundation of our business, Cricket designs and markets wireless products to meet the needs of everyday people. We offer unlimited anytime minutes starting at $29.99 a month (plus taxes and fees) with no long-term agreements required. Operating in 39 markets in 20 states stretching from New York to California, Cricket® service is available to customers in more than 840 different municipalities. For more information, please visit www.mycricket.com.
Founded in 1993, KIOSK is the established leader in the design and manufacturing of indoor and outdoor kiosks, public Internet stations and other electronic self-service informational terminals. Recognized as one of the fastest growing companies in the United States, KIOSK' growth over the last nine years has earned the company a place on the Inc. 500 list and on both the Colorado Fast 50 and the nation's Technology Fast 500 by Deloitte & Touche. KIOSK has provided innovative kiosks for a who's who of corporate clients including McDonalds, Citibank, IBM, Disney, Borders, Mercedes Benz and Conoco, as well as numerous government agencies and universities. Having produced thousands of kiosks for over 1000+ different applications, including human resources, interactive and transactional retail, and security applications, KIOSK has the most in-depth experience and expertise in the kiosk industry. Contact KIOSK at 303-466-5471 or www.kis-kiosk.com for more information on its complete line of kiosks and contract manufacturing capabilities
About Info Touch Technologies
Info Touch Technologies provides software, and personal financial services through secure kiosk networks. Surfnet is Info Touch.s trademarked technology for the secure and convenient delivery of e-services, including but not limited to bill payment, wireless Internet access, maps and directions, money transfer, PIN dispensing for pre-paid products and services, electronic coupons, video/text/photo e-mail and general Web-browsing. For more information, visit www.infotouch.net.
For more information please contact:
Cricket Media Relations:
Kristin Parsley Atkins
Tel: (858) 882-9105
Cricket Colorado Office:
Tel: (720) 374-1825
Tel: (303) 661-1652
Info Touch Technologies Corp.
Behshad Hastibakhsh, Media Relations
Tel: 604.298.4636, Ext. 250
Toll Free: 888.679.3322
Linear Capital Corp. (Investor Relations - Info Touch Technologies Corp.)
Toll Free: 1-877-600-6001
Posted by keefner at 12:27 PM
DMV License Renewal Kiosks
IN THE NEWS: Nevada DMV and JCM American Work Together to Make the DMV Experience More Customer-Friendly, Convenient Statewide
New Self-Service Kiosk Accepts Cash, Credit/Debit Cards, Reduces Wait Times; Successful Test Leads to 14 Permanent Stations Across Nevada
LAS VEGAS, June 9 /PRNewswire/ -- Convenient, fast, easy -- three words that motorists will soon be using more often to describe their experience at the Nevada Department of Motor Vehicles (DMV), thanks to new self-service kiosks that are now in use across the Silver State. The kiosks, the result of a collaboration between the Nevada DMV and JCM American (JCM), successfully completed an extensive pilot program at the DMV's Carey location in Las Vegas and 14 kiosk are now available to motorists at nine locations across the state for daily use.
The kiosks are the first of their kind in Nevada, and are the first in the nation to accept cash.
The new kiosks officially made their debut at a June 3 ceremony in the Henderson office. On hand for the occasion were numerous DMV officials, including Ginny Lewis, Director of Nevada DMV. The kiosks are now installed and available for public use in southern Nevada at the Henderson, Flamingo, Sahara, Carey and Donovan Express locations; and in northern Nevada at the Carson City, Galletti, Reno Express and Sparks Express offices.
Officials at the DMV selected leading currency solutions provider JCM to devise a way for motorists to self-register, using cash or credit/debit cards. The result is the DMV self-service kiosk, which can process the average cash transaction in under two minutes; the average credit/debit card transaction is under one minute. Upon completion of a transaction, a renewal decal is dispensed from the kiosk along with a registration certificate.
"The idea is so simple, yet its effects are dramatic," said JCM Vice President Tom Nugent. "Nearly half a million people were already paying in cash at the DMV, but were waiting in line to process their registration. The self-service kiosk eliminates the wait time and allows motorists to come in, complete their transactions and not spend time waiting in line. Of course, the residual effect is shorter wait times, which means everyone's experience at the DMV is better. It's a win-win situation all around."
Currently, the kiosk processes vehicle registration renewals. The DMV will be adding late registration renewals, driver's license renewals, insurance reinstatements, ordering of specialty license plates and check acceptance in the future.
JCM American Corporation is the industry leader in currency handling equipment. From its international headquarters in Osaka, Japan and subsidiaries in Hong Kong and Germany to its United States headquarters in Las Vegas, JCM's progressive spirit continues to set world-wide industry standards with innovative products such as the World Bill Acceptor (WBA). JCM provides its products, software and services to the gaming, banking, amusement, vending and petroleum industries. For more information, visit www.jcm-american.com.
Source: JCM American Corporation
Posted by keefner at 12:22 PM
DMV Self-Service Kiosks
IN THE NEWS: DMV electronic kiosks coming to town
April 30, 2004
The Department of Motor Vehicles' electronic "kiosk" in Las Vegas has been so successful, officials are installing 14 of them statewide, including in Carson City.
The kiosks are electronic stations designed to let people with simple tasks like a registration renewal avoid waiting for a DMV employee to help them. Instead, people can take care of their registration - even paying in cash - without waiting in line.
DMV Director Ginny Lewis said one experimental kiosk in Las Vegas is now handling more than 1,000 customers a month with transaction times as low as two minutes.
She received legislative permission Thursday to put up 14 kiosks. And while many of them will be in Las Vegas where the busiest DMV offices are, Reno will receive four and Carson City one.
Lewis also told the Interim Finance Committee that the DMV is expanding the services available at a kiosk to driver's license renewals and other services.
"The goal has been, how much can we get away from the technicians for simple transactions?" she said.
Of the 28,000 transactions at the Las Vegas office in March, 1,000 were handled by the kiosk.
She also received permission to use another $820,000 in highway fund money to pay credit card fees, which she said are becoming a very popular method of payment at the DMV. Their use is up 34 percent this year alone. The problem is, there is no mechanism in Nevada law to pass the fees on when customers use Visa, Mastercard and Discovery cards.
Lewis said the fees will hit nearly $3 million this year, but pointed out allowing the cards for payment is saving the state much more than that since many of those transactions are on the Internet or at the kiosk. She said the same number of DMV transactions were processed online this past year as a full-sized metropolitan office would have handled. The cost of operations at one of those offices alone, she said, would have exceeded $6 million.
Ways and Means Chairman Assemblyman Morse Arberry, D-Las Vegas, questioned whether it is reasonable for the state to continue absorbing the credit fees.
Lewis said she shares that concern and plans to ask lawmakers in 2005 for guidance. She said options could include asking customers to pay part of the cost to sharing it with local governments, which receive the vast majority of the revenue generated by vehicle registrations.
KIOSK InformationSystems designs and manufactures touch screen, self-service kiosk solutions for retail, human resources, employee benefits, CRM, Wi-Fi, loyalty, gaming and many more self-service applications. With more than 28 standard kiosk models, custom models, turnkey vending units such as public internet terminals and photo kiosks, KIOSK has the largest self-service product and services line from which to choose.
Founded in 1993, KIOSK InformationSystems has more than 100 years of combined experience and is ISO 9001 and UL-listed certified. Retail kiosks, human resource and self-service solutions are a core competency. Major clients include Wal-Mart, U.S. Postal Service, McDonalds, Pepsi, the U.S. Government and Disney. For information about KIOSK products and services please visit www.kis-kiosk.com/digital, call KIOSK at 303-466-5471 or email firstname.lastname@example.org.
Posted by keefner at 12:13 PM