Hotdesk Support
KIOSK has a staff of trained service technicians that provide real-time telephone support for most kiosk hardware issues.
KIOSK's experience shows that more than 80% of all incoming calls are resolved without the aid of a field technican.
KIOSK Customer Hotdesk Support includes:
- Answering questions
- Assistance with troubleshooting
- Dispatch of on-site maintenance support when necessary
- Access to KIOSK managed nationwide factory-trained technicians
- Assistance with replacement parts
- Monitoring and management assistance for your KIOSK kiosks
- Hours of operation are 6:00 AM to 6:00 PM Monday thru Friday (Mountain Time USA).
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